Q. How do purchase my order on the site?
To order your purchase :-
Click “Add to cart” button on the products you wish to purchase.
Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
You'll reach a log in page where you need to log in your account using your Username and Password. You can proceed without logging in, but if you don't have an account created yet, you need to register an account before you proceed your payment.
You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
From here, you need to select your shipping methods and click “next” button.
Next you'll need to choose your payment method then click “next” button.
After the steps before this have been done, you need to reconfirm your billing details and agree on the terms and condition.
Click “Confirm Order” to complete the order.
Q. What are the payment methods available?
GiiGeez Apparel offers various kind of Payment Methods as shown below :- 1. Credit Card
Via eGHL (Visa or Mastercard)
2. Invoice / Cheque / Offline Bank Transfer
1. MAYBANK 563055224137 di bawah nama GIIGEEZ APPAREL
2. CIMB 8601774644 di bawah nama GIIGEEZ APPAREL
Payment is to be done within 48 hours after order is confirmed.
Pembayaran hendaklah dibuat dalam tempoh 48 Jam selepas tempahan dibuat.
Once payment complete:
1. Upload your receipt at http://www.giigeezapparel.com/index.php?route=notification/notification
2. Email your payment details to firstname.lastname@example.org
Email subject :- Bayaran Order ID #xxxx
* Payment amount
* Time of payment
* Copy / proof of payment
Email to : email@example.com
Your order will not ship until we receive payment.
Q. How to change my account personal information and shipping address?
Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
Q. I forgot my Password for my account. What should I do to retrieve it?
Click on “Lost Password?” and fill your email that used to register the account in the box.
A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at firstname.lastname@example.org with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Or whatsapp us at 012-5072021/012-5082021
- Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction currency will be done in Malaysian Ringgit (MYR)
Q. How long does the delivery usually takes?
Delivery usually will takes about 2 to 4 working days (Poslaju) or 5-14 days (Pos Biasa). Pos Biasa option is only available for wholesale purchases (minimum 10 pcs).
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to email@example.com or whatsapp us at 012-5072021 / 012-5082021 for us to clear your doubts.